Privacy Policy for Study-English.ch

Effective Date: 9th December 2024

Last Updated:9th December 2024

Company Name: Study-English.ch
Address: Obermattstrasse, 6045 Meggen, Switzerland
Contact Email: info@study-english.ch

 

1. Introduction

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect the information you provide to us when you visit our website, use our services, or communicate with us.

By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue the use of our website and services.

 

2. Data We Collect

We collect personal data directly from you as well as automatically through your use of our website. The following categories of personal data may be collected:

  1. Personal Information You Provide:
    • Name (when filling out forms or booking appointments)
    • Email Address (when filling out forms, signing up for services, or booking appointments)
    • Contact Information (when you contact us)
  2. Data Automatically Collected:
    • IP Address
    • Device Information (browser type, operating system, and device type)
    • Usage Data (pages visited, time spent on pages, and other analytical data collected via Google Analytics)
  3. Data Collected via Third-Party Tools:
    • Google Analytics: Tracks website usage, page views, IP address (anonymized where applicable), and other analytical data.
    • Calendly: When you schedule an appointment, your name, email address, and any additional information you provide while booking will be collected and stored.
  4. Data from Social Media:
    • When you access our LinkedIn page or click a LinkedIn link on our website, LinkedIn’s privacy policy applies, and we do not control how LinkedIn collects or processes your data.

 

3. How We Use Your Data

The data we collect is used for the following purposes:

  1. To Provide Services:
    • Process and manage your appointments using Calendly.
    • Respond to inquiries made via email, forms, or other communication channels.
  2. To Improve Our Website:
    • Use Google Analytics to track usage data and improve our user experience.
  3. Marketing and Communication:
    • If you opt-in, we may send you marketing emails or newsletters.
  4. Compliance and Legal Obligations:
    • Comply with legal obligations related to data privacy and record-keeping.
  5. Fraud Prevention and Security:
    • Monitor, prevent, and detect fraudulent, malicious, or unlawful activity on our website.

 

4. Legal Basis for Data Processing

We process your personal data according to the following legal bases:

  • Performance of a Contract: When you book an appointment via Calendly, your data is used to fulfill the contract for that service.
  • Legitimate Interests: To improve our services and ensure the security of our website.
  • Legal Obligation: We process personal data as required by applicable laws, including the Swiss Federal Act on Data Protection (FADP) and GDPR.

 

5. How We Share Your Data

We do not sell or rent your data to third parties. However, we share your data with the following service providers to operate our website:

  1. Google Analytics: For website usage tracking. Google’s privacy policy applies, and data is anonymized where possible.
  2. Calendly: To facilitate online booking appointments. Your name, email, and other appointment details are shared with Calendly.
  3. Hosting Provider: Our website hosting provider forwards email inquiries from the website’s contact form to info@study-english.ch.
  4. Social Media (LinkedIn): If you interact with us via LinkedIn, your personal data may be processed according to LinkedIn’s Privacy Policy.

 

6. Data Retention

We retain your personal data only for as long as necessary for the purposes listed in this Privacy Policy, including:

  • Email Correspondence: Retained for 1 year for record-keeping and dispute resolution purposes.
  • Google Analytics Data: Retained for 26 months unless otherwise configured.
  • Calendly Appointment Data: Retained for as long as is necessary to manage appointment records.

When personal data is no longer necessary, it will be securely deleted or anonymized.

 

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or loss. Measures include:

  • SSL Encryption: All data transmitted between your device and our servers is encrypted using Secure Socket Layer (SSL) technology.
  • Access Controls: Data is only accessible to authorized personnel.
  • Data Anonymization: IP addresses are anonymized where possible.

 

8. Your Rights Under GDPR and FADP

You have the following rights concerning your personal data:

  • Right of Access: You can request access to the personal data we process.
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data.
  • Right to Erasure: You can request deletion of your personal data, subject to legal obligations.
  • Right to Restrict Processing: You can request restriction of the processing of your personal data.
  • Right to Data Portability: You can request to receive your personal data in a structured, machine-readable format.
  • Right to Object: You can object to the processing of your personal data based on legitimate interests.

If you wish to exercise any of these rights, please contact us at info@study-english.ch.

 

9. Cookies

Cookies are small files stored on your device when you visit a website. We use cookies for:

  • Session Management: To manage your visit and remember your preferences.
  • Analytics: We use Google Analytics cookies to track user activity.

How to Control Cookies: You can manage or delete cookies through your browser settings. Disabling cookies may impact the functionality of our website.

 

10. International Data Transfers

If we transfer your data outside of Switzerland or the European Economic Area (EEA), we will ensure that it is done securely and in compliance with Swiss and EU data protection laws.

 

11. Children’s Privacy

We do not knowingly collect data from individuals under the age of 16. If we learn that we have collected personal data from a child, we will delete it.

 

12. Third-Party Websites

Our website may contain links to third-party websites, such as LinkedIn. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.

 

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. Updates will be posted on this page, and we will indicate the “Last Updated” date at the top.

 

14. Contact Information

If you have any questions, concerns, or requests about this Privacy Policy, please contact us at:
Email: info@study-english.ch
Address: Obermattstrasse, 6045 Meggen, Switzerland

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